Smart Customer Experience Services
Turn every interaction into a lasting relationship — expert services for CX transformation powered by aCare, aLoyalty, aInsight, aVoice, aCommunity, and aPersona.
End-to-End Customer Experience Services
All B2C and B2B2C companies across verticals
$40K–$200K per engagement
Understand Your Customer, Design the Experience
CX Assessment
Evaluate current CX capabilities, map journey gaps, benchmark against best practices
Assessment report, maturity scorecard, gap analysis, improvement roadmap
Support Transformation
Deploy aCare omnichannel support platform with AI chatbot, ticketing, and integrations
Deployed aCare platform, trained agents, go-live support
Customer Intelligence Program
Connect aInsight, aPersona, and aLoyalty for unified customer intelligence
Customer analytics platform, personalization engine, loyalty program
Voice of Customer Setup
Deploy aVoice feedback collection with sentiment analysis and action workflows
VoC platform, survey design, action workflows, reporting dashboards
Deploy Experiences That Delight
| Service | Description | Duration | Investment |
|---|---|---|---|
| aCare Standard | CX platform: omnichannel support, AI chatbot, ticketing | 6–10 weeks | $50K–$120K |
| aCare Enterprise | Multi-brand, multi-region CX deployment with full integration | 12–20 weeks | $150K–$350K |
| aLoyalty Deployment | Loyalty platform, tier configuration, rewards engine, partners | 6–10 weeks | $50K–$120K |
| aInsight Implementation | Customer analytics, dashboards, predictive models | 4–8 weeks | $40K–$100K |
| aVoice Setup | Survey management, NPS/CSAT/CES tracking, sentiment analysis | 4–6 weeks | $30K–$70K |
| aCommunity Launch | Community platform, moderation tools, advocacy programs | 6–10 weeks | $40K–$100K |
| aPersona Deployment | Personalization engine, segment builder, recommendation configuration | 4–8 weeks | $40K–$100K |
| CRM & CDP Integration | Connect DELIGHT products to Salesforce, HubSpot, or custom CRM/CDP | 4–8 weeks | $40K–$100K |
Tailored CX Solutions
Custom CX Workflows
Industry-specific customer experience automation
Custom Analytics & Reports
Tailored CX dashboards, executive reporting
Custom Loyalty Modules
Industry-specific loyalty mechanics, gamification
Continuously Improve the Experience
| Tier | Price | Includes |
|---|---|---|
| Standard | $2K–$8K/month | 8x5 support, NPS monitoring, quarterly CX reviews |
| Professional | $8K–$18K/month | 12x5 support, monthly optimization, dedicated CSM |
| Enterprise | $18K–$40K/month | 24x7 support, proactive CX optimization, dedicated CX team |
Ready to Delight Your Customers?
See how DELIGHT services can transform your customer experience — from journey mapping to loyalty programs and AI-driven personalization.