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aLoyalty

AI-Powered Loyalty & Retention

Reward. Retain. Grow Lifetime Value.

Intelligent loyalty programs that go beyond points. AI predicts churn before it happens and triggers win-back campaigns automatically. Personalized rewards based on individual behavior and preferences. Referral optimization turns your best customers into growth engines.

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86%
Retention Rate
25%
Churn Reduction
3x
Customer Lifetime Value
AI
Churn Prediction
CAPABILITIES

Four Modules. Complete Retention Platform.

aLoyalty delivers intelligent loyalty management through four integrated modules that drive retention and grow lifetime value.

Smart Loyalty Programs

Flexible points, tiered programs, and AI-selected personalized rewards across all channels.

Points & Rewards Engine
Flexible points earning and redemption across channels
Tiered Programs
Bronze / Silver / Gold / Platinum with AI-optimized tier benefits
Non-Purchase Rewards
Reward reviews, referrals, social shares, community participation
Personalized Rewards
AI selects rewards each customer most values (discount vs. free shipping vs. gift)
Multi-Channel Redemption
Earn and redeem on aShop, marketplace, in-store, and mobile
Gamification
Challenges, badges, streaks, and milestone rewards

AI Churn Prediction

ML model scores every customer for churn probability and auto-triggers win-back campaigns.

Churn Risk Scoring
ML model scores every customer 0-100 for churn probability
Early Warning Signals
Detect behavioral changes that predict churn weeks before it happens
Segment Risk Analysis
Identify which customer segments are at highest churn risk
Win-Back Automation
Auto-trigger personalized campaigns when churn risk exceeds threshold
Root Cause Analysis
AI identifies why customers churn: price, service, product, competitor

Referral Optimization

Double-sided referral rewards with AI-optimized timing and viral loop design.

Referral Program Management
Double-sided rewards (referrer + referred)
AI Referral Timing
Suggest referral at the moment a customer is most likely to share
Viral Loop Design
AI-optimized referral incentives to maximize viral coefficient
Social Sharing
One-click sharing to KakaoTalk, Instagram, WhatsApp, SMS
Attribution Tracking
Track referral chain from source to conversion to LTV

Lifetime Value Management

AI predicts future lifetime value and optimizes investment per customer segment.

Predictive CLV
AI predicts future lifetime value for every customer
Investment Optimization
Know how much to invest in retaining each customer segment
Cohort Analysis
Track retention and LTV by acquisition cohort over time
Revenue Attribution
Track revenue from loyalty program vs. organic purchases
Executive Dashboard
CLV trends, retention rates, program ROI, and segment health
HOW IT WORKS

Predict. Prevent. Retain.

aLoyalty combines intelligent rewards with AI-powered churn prediction to keep customers engaged and growing.

01

Detect

AI monitors behavioral signals across all touchpoints to identify at-risk customers weeks before they churn.

Behavioral monitoring
Churn risk scoring
Early warning alerts
02

Engage

Automatically trigger personalized win-back campaigns, loyalty rewards, and retention offers based on individual preferences.

Win-back automation
Personalized rewards
Referral optimization
03

Grow

Optimize lifetime value through tiered loyalty programs, gamification, and data-driven investment decisions per customer segment.

CLV prediction
Investment optimization
Program ROI tracking
ECOSYSTEM

Connected to Your CX Stack

aLoyalty integrates with every DELIGHT product and connects across SELL channels for seamless loyalty experiences.

Within DELIGHT

a
aCare
Loyalty tier and churn risk visible to service agents
a
aInsight
Customer analytics feed churn prediction and CLV models
a
aVoice
Satisfaction signals from feedback inform churn risk
a
aCommunity
Community engagement earns loyalty points
a
aPersona
Personalized loyalty offers and reward selection

Cross-Pillar

a
aShop
SELL
Points balance and redemption at checkout
a
aConvert
SELL
Loyalty-targeted conversion experiments
a
aSocial
SELL
Social sharing earns loyalty points
a
aMarket
SELL
Cross-channel loyalty integration
PRICING

Packages for Every Stage

Choose the package that fits your retention goals. All packages include implementation support and training.

Standard

$40K-$100K/yr
Best for: Getting started with loyalty
Points & Rewards
Win-Back Automation — Basic
Referral Program
Up to 50K members
8x5 support
Contact Sales
MOST POPULAR

Professional

$100K-$250K/yr
Best for: Advanced retention strategies
Points & Rewards + Tiers
Churn Prediction
Win-Back Automation — Advanced
Referral Program + AI Timing
CLV Prediction
Up to 500K members
16x5 support
Contact Sales

Enterprise

Custom
Best for: Large-scale loyalty operations
Points & Rewards — Full + Custom
Churn Prediction + Custom Models
Win-Back Automation — Full
Referral Program — Full
CLV Prediction + Custom
Unlimited members
24x7 support
Contact Sales
RESULTS

aLoyalty in Action

"aLoyalty's churn prediction identified at-risk customers 3 weeks before they would have left. Automated win-back campaigns recovered 25% of them. Our retention rate improved to 86%, and customer lifetime value tripled. The referral program generates 15% of new customer acquisition at a fraction of paid media cost."
— VP of Customer Retention, Subscription eCommerce Brand
86%
Retention Rate
25%
Churn Reduction
3x
Customer Lifetime Value
15%
New Customers from Referrals

Ready to Retain and Grow?

See how aLoyalty can achieve 86% retention rates and 3x customer lifetime value.

Personalized demo
Retention assessment
ROI analysis
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