Delight Every Customer

INDUSTRIES / RETAIL & eCOMMERCE

Retail & eCommerce

AI-powered solutions for omnichannel retail, direct-to-consumer, and marketplace operations.

Amoza's first market is semiconductor and high-tech manufacturing in Korea (aPlanner, 2027 pilot). Retail & eCommerce solutions follow the platform roadmap (SELL / DELIGHT, 2031+). Nothing on this page is a shipping product yet.

MVP

aPlanner -- production planning

2027

Korea pilot (manufacturing first)

2031+

SELL / DELIGHT roadmap

Join the 2027 pilot program Talk to the founder

SEGMENTS

Solutions for Every Retail Model

Omnichannel Retail

Unified customer experience across online, mobile, and in-store channels.

Key Challenges

Channel consistency

Inventory visibility

Customer journey gaps

Target

Department stores

Specialty retail

Fashion brands

Key Use Cases

Unified Commerce

aShop (Roadmap) -- Single platform for all channels

Customer 360

aPersona (Roadmap) -- Unified customer profile across stores

BOPIS / Click & Collect

aFulfill (Roadmap) -- Buy online, pick up in store

Dynamic Pricing

aPrice (Roadmap) -- AI-powered pricing optimization

Direct-to-Consumer

Build direct relationships with customers through owned channels.

Key Challenges

Customer acquisition cost

Brand differentiation

Logistics

Target

D2C brands

Subscription businesses

Creator economy

Key Use Cases

Brand Storefront

aShop (Roadmap) -- Custom D2C shopping experience

Subscription Commerce

aShop (Roadmap) -- Recurring orders and subscription mgmt

Conversion Optimization

aConvert (Roadmap) -- AI-powered funnel optimization

Customer Loyalty

aLoyalty (Roadmap) -- Loyalty programs and rewards

Marketplace

Multi-vendor marketplace operations with seller management and commerce.

Key Challenges

Seller management

Product discovery

Multi-vendor fulfillment

Target

B2B marketplaces

Vertical marketplaces

Multi-vendor platforms

Key Use Cases

Product Discovery

aSearch (Roadmap) -- AI-powered search and recommendations

Marketplace Commerce

aShop (Roadmap) -- Multi-vendor storefront management

Seller Analytics

aInsight (Roadmap) -- Seller performance and optimization

Marketplace Fulfillment

aFulfill (Roadmap) -- Multi-vendor order orchestration

CHALLENGES

Retail Challenges We Solve

Disconnected Channels

Inconsistent CX, lost sales

aShop unified omnichannel commerce

Low Conversion

Wasted traffic, poor ROI

aConvert AI conversion optimization

Poor Personalization

Generic experience, low loyalty

aPersona AI personalization engine

Slow Fulfillment

Customer complaints, churn

aFulfill intelligent order orchestration

Price Sensitivity

Margin pressure, competitive loss

aPrice AI dynamic pricing

Customer Retention

High churn, low LTV

aLoyalty + aCare proactive engagement

SOLUTIONS

AI-Powered Retail Solutions

Combine SELL and DELIGHT products for end-to-end retail excellence -- from product discovery to post-purchase delight.

SELL -- Commerce

aShop

Unified storefront across all channels

aPrice

Optimize prices for margin and conversion

aSearch

Smart search, recommendations, merchandising

aConvert

Optimize funnels, reduce cart abandonment

aMarket

Personalized campaigns and attribution

DELIGHT -- Customer Experience

aCare

Omnichannel support, AI chatbots, self-service

aInsight

Customer behavior, segmentation, prediction

aLoyalty

Points, tiers, personalized rewards

aPersona

Real-time personalization across touchpoints

MOVE -- Fulfillment

aFulfill

Intelligent routing, BOPIS, ship-from-store

aShip

Multi-carrier selection, label generation

aReturn

Easy returns, refurbishment, analytics

aTrack

Real-time tracking for customers

TARGET OUTCOMES

Design targets -- not yet validated

Amoza has no customers yet. The figures below are design targets for the roadmap products in this industry; the first validated results will come from the 2027 Korean manufacturing pilot of aPlanner.

Metric	Design target
NPS Score	Target: +35 points
Conversion Rate	Target: 25% improvement
Order Fulfillment	Target: 75% faster
Customer Retention	Target: 26% improvement

SERVICES

Expert Retail Services

Omnichannel Strategy

Channel assessment, unified commerce roadmap

2-4 weeks

Commerce Implementation

aShop deployment, integration, data migration

8-16 weeks

D2C Acceleration

Launch D2C channel with SELL + MOVE + DELIGHT

3-9 months

Retail CX Program

CX strategy, personalization, loyalty setup

4-8 weeks

Ready to Transform Your Retail Operations?

See how AI-powered retail solutions can improve conversion, delight customers, and accelerate fulfillment.

Join the 2027 pilot program Talk to the founder