aTrack
Unified real-time tracking across all carriers and modes — in one view. AI-powered ETA prediction knows when packages will arrive before the carrier does.
Proactive exception alerts and customer notification automation mean you know about delays before your customers do — and can fix them before they complain.
Shipment Visibility Is Broken
Multiple carrier portals, inaccurate ETAs, and reactive exception handling mean your team and your customers are always in the dark.
Multiple Carrier Tracking Portals
Ops team logs into 5-10 carrier sites to track shipments.
Inaccurate ETAs
Carrier ETAs are often wrong — customers lose trust.
"Where Is My Order?" (WISMO)
#1 customer service inquiry — 30-40% of all tickets.
Exceptions Discovered Too Late
Delays found when customer complains, not when they happen.
No Branded Experience
Customers sent to ugly carrier tracking pages, not your brand.
The Visibility Hub
From unified tracking to AI-powered ETA prediction and proactive alerts, aTrack gives you complete shipment visibility.
Unified Multi-Carrier Tracking
All shipments across all carriers in one real-time view with normalized event formats and multi-mode support (parcel, LTL, FTL, ocean, air).
AI ETA Prediction
ML-powered arrival prediction that considers carrier, lane, weather, day-of-week, volume, and holidays — more accurate than carrier estimates.
Proactive Exception Alerts
AI predicts delays 12-24 hours before official reports, auto-classifies exceptions, scores severity, and suggests corrective actions.
Customer Notification Automation
Multi-channel notifications (email, SMS, KakaoTalk, push, WhatsApp) triggered at each milestone with proactive delay alerts.
Delivery Analytics
Carrier performance dashboards, transit time analysis, exception trends, and customer impact scoring to quantify how delivery affects NPS.
Your Brand. Their Experience.
Instead of sending customers to a carrier's generic tracking page, aTrack provides a branded tracking experience on your domain — turning a utility into a brand touchpoint.
Your Logo & Colors
Fully branded with your visual identity
Order Details
Show items in the order with images and details
Live Map
Real-time shipment location on an interactive map
Estimated Delivery
AI-powered ETA with confidence level
Product Recommendations
Cross-sell and upsell on the tracking page
Support Integration
"Need help?" connects to aCare directly
Return Initiation
"Start a return" links to aReturn portal
aTrack as the Visibility Layer
aTrack aggregates data from aShip, aRoute, and carriers, then distributes visibility to aShop, aCare, aReturn, aFulfill, and the customer.
Within MOVE
Cross-Pillar
Order status page shows live tracking from aTrack
Full shipment context available to service agents
Delivery experience data enriches customer analytics
Delivery complaints feed VoC analysis
Design targets — not yet validated
aTrack is a roadmap product with no customer deployments. The figures below are the design targets Amoza will validate when the product is built — they are not measured results.
Ready for Complete Shipment Visibility?
aTrack is a roadmap product (2033+). Today Amoza builds aPlanner in Korea — join the 2027 pilot program or talk to the founder about the roadmap.