Professional Services
Expert guidance from strategy to success — your partner throughout the digital transformation journey.
Product + Services = Guaranteed Success
Most software vendors sell you a product and disappear. We believe that's backwards. Digital transformations require more than software — they require partnership. 70%+ of assessment clients convert to product subscriptions.
Outcome-Focused
We measure success by your results, not hours billed
Expert-Led
Our consultants have decades of industry experience
Flexible Delivery
Every engagement is tailored to your needs
Knowledge Transfer
We build capability, not dependency
Services-Product Flywheel
ASSESSMENT
Consulting & Strategy
PRODUCT SALE
Product Selection & Licensing
IMPLEMENTATION
Configuration & Go-Live
MANAGED SERVICE
Ongoing Operations
OPTIMIZATION
Continuous Improvement
CROSS-PILLAR EXPANSION
Multi-Pillar Growth
Complete Service Portfolio
Our services are organized around the same value chain pillars as our products — ensuring you get deep domain expertise at every stage.
Smart Factory Services
Transform production planning, execution, quality, and yield through AI-powered solutions. Led by aPlanner.
Smart Supply Chain Services
Optimize end-to-end supply chain — from warehouse inventory to last-mile delivery and reverse logistics.
Smart Commerce Services
Launch, optimize, and scale AI-powered digital commerce across storefronts, marketplaces, and social channels.
Smart Customer Experience Services
Build, measure, and optimize customer experiences powered by AI-driven personalization and feedback intelligence.
AI Foundation Services
Deploy, manage, and scale the intelligence layer that powers all Amoza products.
Flexible Models to Fit Your Needs
| Model | Description | Best For | Pricing |
|---|---|---|---|
| Assessment | Readiness evaluation, gap analysis, and roadmap | New customers, pillar entry point | $30K-$75K |
| Implementation | Full product deployment and go-live | Product rollouts, platform launches | $50K-$250K |
| Optimization | Continuous improvement and advanced configuration | Existing customers maximizing value | $25K-$100K |
| Managed Service | Ongoing operations and support | Outsourced operations, continuous monitoring | $5K-$50K/mo |
Proven Delivery at Every Scale
Discover
Requirements, current state assessment, stakeholder alignment
Discovery report, success criteria
Design
Solution architecture, integration design, data mapping
Solution design, integration blueprint
Deliver
Configuration, integration development, customization, testing
Configured solution, integrations, test results
Deploy
Go-live execution, hypercare support, training delivery
Live system, trained users, support handoff
Drive
Continuous optimization, adoption monitoring, value realization
Optimization reports, KPI dashboards, expansion roadmap
Support Options
| Feature | Standard | Professional | Enterprise |
|---|---|---|---|
| Support Hours | 8x5 | 12x5 | 24x7 |
| Response (P1) | 4 hours | 2 hours | 30 minutes |
| Dedicated CSM | Add-on | Yes | Yes |
| Business Reviews | Semi-annual | Quarterly | Monthly |
| Training Credits | 2 days/year | 5 days/year | Unlimited |
| Uptime SLA | 99.5% | 99.9% | 99.95% |
Ready to Start Your Journey?
Every engagement starts with a conversation. Tell us about your challenges, and we'll recommend the right combination of product and services to achieve your goals.